Frequently Asked Questions

 

 

 

IF THE STUDENT OR ANYONE IN THEIR HOUSEHOLD IS HAVING SYMPTOMS OR HAS TESTED POSITIVE FOR COVID, FLU OR ANY OTHER CONTAGIOUS ILLNESS PLEASE STAY HOME!!

Covid Policies:   Students temperatures will be taken upon entry into the building. If there is a reading of 100.4 or greater, the student will be asked to step outside for a few minutes and we will re-take the temperature. If the temperature is still 100.4 or higher, the family will be asked to leave the building. You may schedule a make-up class for any missed classes. Students are not required to wear masks during class. Staff will be wearing masks.

We welcome spectators in our facility as long as the following policies are followed:

Masks must be worn when entering the building

Masks must be worn while in the lobby area-no exceptions!

 Masks are optional in the upstairs viewing area

    Please be respectful of ALL patrons and staff while in the facility

Attire:  Students can wear anything that is comfortable and easy to move around in; shorts,t-shirt,tank top,leggings etc. are acceptable. Leotards are a favorite for the girls but are not required. No tights, socks, shoes or jewelry are worn in the gym.  Long hair should be pulled back in a ponytail or bun. We suggest that cell phones and other electronics be left at home or with a parent.

Drop Off: You may not drop your child off early and leave the building. Once your child is in the gym for their class you may leave if necessary.

If you leave, please instruct your child to stay in the building until you arrive back at the gym. Your child should be picked up at the end of class. For any students left behind we charge a $1 per minute babysitting fee.

 

Enrollment: The easiest way to enroll is by creating an account via our website.  Click on the ‘Parent Portal’ button on our home page to get started. Once you create your account you can request to change or enroll in classes and camps, add your credit card to your profile, and make payments.

Hours:  For your convenience, our office is open Monday through Thursday from 9:30am-7:00pm and Friday from 2-6pm.

Classes and practices take place between the hours of 9:45am and 8:30pm. See our schedule for class days/times.

 

Make-Ups:  All make up classes must be scheduled with the front office within 2 weeks of your child’s absence.

You can make up in any class suitable for your child that has openings.

Your child must be an active student in order to make up a class. You may NOT accumulate make up classes and credit them toward your tuition or free months.

 

Private Lessons: We offer private and semi-private lessons with any coach who has availability.  Pricing is as follows:  

                                     Private   $40/half hour   $65/hour

                                     2 People  $50/half hour   $80/hour

                                     3 People  $60/half hour   $90/hour

 

Registration Fees:  Your $40 registration fee is valid from August to July. The second child in a family pays $35 and each child thereafter pays $15. (Immediate family that lives in the same household)

If you register between March and May you will pay a $30 registration fee.

If you register for summer only, you will pay a $25 registration fee.

Everyone is charged a registration fee in August (at the start of our School-Year program) regardless of when the paid their last registration fee.  (For example, if you signed up in the summer and paid the $25 registration fee, you will pay the fall registration fee of $40 that will then get you through the following summer-unless you unenroll in which case you will pay the $15 re-registration fee as stated below)

All registration fees are NON-REFUNDABLE.  There will be a re-registration fee of $15 if you drop during the school year then re-register.

The summer registration fee can be waived if, at the time of registration, you enroll for fall and pay your first months fall tuition along with your fall registration fee.

 

Safety: For the safety of our students, no parents are allowed into the gym area.  If your child needs you for any reason a staff member will bring your child to you.

If you wish to take photos during class, please remember there is NO FLASH allowed. This can disorient children while on the equipment.

There should be no unattended minors at any time. Please- if you are downstairs keep your child with you. Same if you are upstairs.

 

Siblings: Siblings cannot be left alone at the gym if the parent is leaving. Siblings are not to enter the gym area at any time; this area is reserved for those enrolled in classes.

Tuition/Payment Info: We DO NOT charge tuition based on calendar months. Tuition is based on 4 week blocks.

Session dates for 2020-2021 are:

                                Sept: Aug 31-Sep 26          Feb: Feb 1-Feb 27

                                Oct: Sep 28-Oct 24           Mar: Mar 1-Mar 27

                                Nov: Oct 26-Nov 21           Apr: Mar 29-Apr 24

                                Dec: Nov 23-Dec 19           May: Apr 26-May 22

                                Jan: Jan 4-Jan 30

 

Tuition is charged on the 25th of each month for the following 4 weeks.  A $10 late fee will be assessed on the 26th of the month to any account that has not been paid. The late fee for team members is $25.

Any student can be removed for their class for non- payment of tuition. A re-registration fee of $15 will be charged to return to class.

Discounted tuition price applies to families with a VALID card on file ONLY.

There will be a $35 fee for any declined drafts or returned checks. No exceptions.

There will be no prorated tuition except for the first month when you begin classes. Tuition is NON-REFUNDABLE. Once you have paid for a 4-week block of classes you are committed to those classes.

 

Withdrawal: You must give notice at least 5 days prior to the draft date (25th) if you wish to withdraw from classes.  Once tuition is paid there are no refunds.

If you do NOT have a card on file, you will not receive the auto-draft discount and a 30-day notice is required if you wish to withdraw.

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Office Hours

Monday           9:30am-7:00pm

Tuesday          9:30am-7:00pm

Wednesday     9:30am-7:00pm

Thursday        9:30am-7:00pm

 Friday            2:00-6:00pm

       Lunch daily from 1:00-2:00pm

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2020 Texas Star Gymnastics